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STANDARD TERMS AND CONDITIONS OF SALE

  1. Here’s a comprehensive, professional, and brand-appropriate “Terms and Conditions” draft for Johny Burger, suitable for both online and offline sales (website, app, and physical stores).
  2. It covers legal clarity, consumer protection, and business credibility — while keeping a friendly, brand-consistent tone.
  3. Terms and Conditions
  4. Last Updated: [17th October 2025]
  5. Welcome to Johny Burger!
  6. These Terms and Conditions (“Terms”) govern your use of our website, mobile application, and services — whether you’re ordering online or visiting our physical outlets.

  7. By accessing or using our website or purchasing our products, you agree to these Terms. Please read them carefully before placing any order.

​ ​   1. General Information

    • The website and brand Johny Burger are owned and operated by [Johny Burger/ Johny's Burger Cafe], registered under Indian law.

    • Our registered office is located at: [Shop No-3,Vijayant park, opposite to Mohini Jwellers, near Bora Hospital, Rajiv Nagar, Nashik, Maharashtra 422009, India].

    • For any queries, you can reach us at [johnysburgercafe@gmail.com] or [+91 988-1266-627].

    • 2. Eligibility

    • You must be at least 18 years old to place an order through our website or mobile app.

    • If you are below 18, you may use our services only with the involvement and supervision of a parent or guardian.

    • 3. Menu and Product Information

    • We strive to display accurate product descriptions, prices, and images on our website and menu boards.

    • Product availability, ingredients, and pricing may vary by outlet or region.

    • Some images are for representation only — actual products may differ slightly in presentation.

    • 4. Ordering and Payment

    • Orders can be placed online through our website/app or offline at our outlets.

    • Payment can be made via:

      • Credit/Debit cards

      • UPI

      • Wallets

      • Net Banking

      • Cash (for in-store purchases or Cash on Delivery, if available)

    • Once payment is successfully made, you’ll receive an order confirmation via email/SMS.

    • Note: We reserve the right to refuse or cancel any order due to product unavailability, incorrect pricing, or suspected fraudulent activity.

    5. Delivery Policy

    • Delivery timelines vary based on distance, traffic, and order volume.

    • Our delivery partners strive to deliver within the estimated time, but Johny Burger will not be liable for delays beyond reasonable control.

    • Please ensure the delivery address and contact details provided are accurate.

    • 6. Refunds and Cancellations

    • Once an order is placed and prepared, it cannot be cancelled or modified.

    • Refunds may be issued only in the following cases:

      • Wrong order delivered

      • Order not received

      • Payment deducted but order not confirmed

    • Refunds, if approved, will be processed within 7–10 working days via the original payment method.

    • 7. Food Safety and Allergens

    • We maintain strict hygiene and food safety standards.

    • However, our products may contain or come in contact with common allergens (nuts, dairy, soy, gluten, etc.).

    • Customers with specific allergies or dietary restrictions are requested to check ingredient details before consumption.

    • 8. Loyalty Programs, Offers & Discounts

    • Promotions, coupon codes, and loyalty points are subject to terms specified at the time of issue.

    • Johny Burger reserves the right to withdraw, modify, or cancel offers without prior notice.

    • Discounts cannot be combined unless stated otherwise.

    • 9. Intellectual Property

    • All logos, trademarks, brand names, images, and content displayed on our website are the exclusive property of Johny Burger.

    • Reproduction, modification, or distribution of any material without written consent is strictly prohibited.

    • 10. Limitation of Liability

    • Johny Burger, its employees, or affiliates shall not be held liable for any indirect, incidental, or consequential damages arising from:

      • Use or inability to use our services

      • Delay in delivery

      • Food allergies or reactions

      • Typographical or technical errors

    • 11. User Conduct

    • You agree not to misuse our website or engage in fraudulent activities, abusive behavior, or unauthorized access.

    • We reserve the right to restrict or terminate user access for any violation of these Terms.

    • 12. Privacy Policy

    • Your privacy is important to us.

    • Personal data collected during ordering or browsing will be handled as per our [Privacy Policy], which complies with applicable data protection laws.

    • 13. Third-Party Links

    • Our website may contain links to third-party sites for payments or promotions.

    • Johny Burger is not responsible for the content, privacy, or actions of such third-party sites.

    • 14. Governing Law & Dispute Resolution

    • These Terms shall be governed by the laws of India.

    • Any disputes shall be subject to the exclusive jurisdiction of the courts in [Nashik/Maharashtra].

    • 15. Modifications to Terms

    • Johny Burger reserves the right to modify or update these Terms and Conditions at any time.

    • Any changes will be effective immediately upon posting on our website.

    • 16. Contact Us

    If you have any questions or feedback about these Terms, please contact:

    📧 [Email Address]

    📞 [Phone Number]

    🏢 [Business Address]

    Would you like me to:

    1. Add a Privacy Policy section (essential for online orders and data collection), or

    2. Make this legally compliant for India under FSSAI and Consumer Protection Act (for official website use)?

    • That way I can make it 100% ready for publication.

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